Switching & onboarding
Switch in weeks, not quarters.
We reconcile your history before you cut over, pilot by pilot, quarter by quarter. Your old system stays in charge until the numbers match.
01 · SCHEDULING
Scheduling: live in about two weeks.
Scheduling
For a 5-tail operator. Duty history comes across for 12+ months, plus the prior calendar year, so limits are correct from day one.
Week 1
- Trial migration from your old scheduler.
- A reconciliation report comparing each pilot's quarterly hours.
- Your chief pilot reviews the duty-engine test scenarios.
Week 2
- Connect maintenance, accounting and flight tracking.
- Weighing clocks become visible.
- Go live.
02 · SAFETY
Safety: a configured baseline in under 30 days.
Safety
- Signed safety policy.
- Roles register.
- Your FRAT model.
- Live hazard reporting.
- Assigned training.
Import from another SMS platform or a spreadsheet, with a mapping preview, batch rollback and a reconciliation report. Fields that don't map are listed, never silently dropped.
03 · MAINTENANCE
Maintenance: a written timeline in your contract.
Maintenance
- ≤ 6 weeks per tail from a tracker export, ≤ 12 weeks from paper.
- Builds run in parallel. The fleet is done in ≤ 6 months.
- Our team does the data build, or yours does with guided import.
- Parallel run with a differences report. Your old system stays authoritative until your DOM signs off each tail.
- Data-build errors fixed at no charge.
- Logbook scanning service.
- Fleet templates: your second PC-12 starts from the first.
04 · GO-LIVE GATE
Eight checks before you fly on it.
Go-live is a gate, not a date. Each check is signed off by a named person before your old system stops being the record.
- Chief pilot signs off the duty configuration.
- Time basis is agreed with your POI.
- Migration reconciliation passes.
- Backup restore drill is done.
- Status page is live.
- MFA is on for every account.
- Access is reviewed.
- Incident runbook is ready.
Your onboarding plan, in writing.
Timeline, data build and cut-over dates are agreed before you start. Every fee is in writing before you sign.
Training included.
For dispatch, crew, safety and maintenance, plus a sandbox copy of your account to practice in before go-live.
Leaving a retiring system?
Bring your history with you. If your current scheduler is being retired, we import your trips, duty history and customer records, then reconcile them pilot by pilot before you cut over. No re-keying, and no gap in your duty records.
Plan your moveHow long does it take?
Scheduling is live in about two weeks for a 5-tail operator. The safety baseline is configured in under 30 days.
Maintenance runs on a written timeline in your contract: ≤ 6 weeks per tail from a tracker export, ≤ 12 weeks from paper, with the fleet done in ≤ 6 months.
Will I lose history?
No. Duty history comes across for 12+ months plus the prior calendar year, so limits are correct from day one.
Every import ends in a reconciliation report. Fields that don't map are listed, never silently dropped.
Can we run side by side?
Yes. Maintenance runs in parallel with a differences report, and your old system stays authoritative until your DOM signs off each tail.
Who does the data entry?
Our team does the data build, or yours does with guided import. Data-build errors are fixed at no charge, and a logbook scanning service is available for paper records.
Is training extra?
No. Training is included, plus a sandbox copy of your account to practice in.
Your timeline
Get your onboarding plan in writing.
Book a demo with your own trips, then we'll put the timeline, data build and cut-over dates on paper before you commit.